I am am so pleased with my latest experience here. Brian is the nicest guy ever. He went above and beyond what I ever thought possible! Brian took my lemons and made lemonade! I am now a proud owner of a new 2019 Honda Pilot! Thank you to everyone at Townsend Honda that helped make what I thought was an impossible situation possible! I would recommend anyone to go here. These people truly care about their customers and will help you in any way they can.
Worth checking the prices here. They often have the best price in town for genuine Honda parts and labor is usually reasonable.
I was satisfied
We were on vacation driving from Kentucky through Tuscaloosa on our way to New Orleans when we had car trouble. We cautiously drove to the dealership and they fit us in immediately and began working on our car even though they were very busy. Everyone was very nice and the staff even found us a charging cord for our phones. We camped out in the waiting room all day and no one seemed bothered by us. They offered many times to drive us somewhere to wait. Even though we are University of Kentucky fans, the people of Tuscaloosa were very ...
I'm about to drive off in my new 2019 Honda Accord ! I absolutely loved working with Mr . McShan. He took his time to get to know what I liked and wanted . He's a very positive person and has a great attitude !! I would most definitely be recommending more people .
Service dept is good with car's oil change. Car is clean after service no marks of oil in the car.
I had the best experience today while looking for a new car. Adrienne Hyche assisted me, she went above and beyond to get the best deal for me on the vehicle I wanted. Thank you so much Townsend Honda and Adrienne for everything. I couldn't be happier!
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